To make things short; If we messed something up, we'll make it right! Our full Return Policy can be found HERE

YES! We're a small, Family Owned Business. Not owned by any major corporation! Check out our About Us page to learn about our story! 

We are located in Northern California and ship all orders from our shop there. We don't drop-ship or ship items from overseas.

All our regular orders are usually shipped within 1-3 business days. However, it can take up to 10 business days for your items to arrive.

Unfortunately we are unable to ship to multiple addresses in one order.

Sometimes  shipping carriers mark an item as delivered when they haven't delivered it yet. This starts to happen more often as we get closer to the holidays.

When this happens, the order almost always arrives the next day.

We have also seen instances  where the order was delivered to a Neighbor's house.

If it's been a couple days and your order still hasn't arrived, please Contact Us and we  will investigate  things on our end and make it right!

Check our our Soap Care Tips HERE

Check out our Candle Care Guide HERE